Dear Zima Users,
We have noticed that some users have encountered issues with their ZimaCube recently. We greatly value your feedback and are actively working to address these issues. Below are the main issues that have been reported and their solutions:
RAID Issues:
RAID Disappears After Reboot on ZimaOS V 1.2.0 Devices
Cause: RAID fails to mount properly after reboot, leading to inaccessible data. Your data is safe and not lost.
Solution: Please update to ZimaOS V 1.2.1 to resolve this issue.
Unable to Create RAID 0/1/5
Cause: HDD abnormalities or path conflicts,etc .
Solution: We will provide a detailed troubleshooting process within a week to help you resolve this step by step.
RAID Data Migration
Current Status: RAID currently does not support direct physical migration. Disk reuse across different manufacturers or devices is not supported; data migration must be done via file copying.
Solution: You can use SMB network shares or Syncthing for data migration. We will release a detailed tutorial within a week to guide you through the process.
Issue with 7th bay Recognition
Some users have reported issues with the 7th bay not fully displaying, misalignment in position, or problems when expanding SSDs on PCIe to the seventh disk.
Current Status:
Your SSDs are usable, and data is intact. The issue lies in the display or positioning of the disk slots, but functionality remains normal in storage management below.
Solution:
Please ignore the disk slot display for now. In the storage management section below, proceed to create new storage spaces or RAID directly. We are actively working to fix the disk slot display issue and will address it in future updates.At the same time, we will release a detailed tutorial of a temporary solution within a week to guide you on how to operate.
We apologize for any inconvenience caused and appreciate your patience. Our technical team is working hard to ensure you have the best user experience possible. If you have any questions or need further assistance, please feel free to contact our technical support team.
Thank you for your continued support!
Sincerely,
IceWhale Team