Dear ZimaCube User,
Thank you for your ongoing support of ZimaCube! We are delighted to inform you that the new ZimaCube-specific cooling fan officially went on sale on Sep,25.
Now, you can check your email to see if you have received the coupon.
If you do not receive it, please contact Icewhale Shop shop@icewhale.org immediately and send us your ZimaCube proof of purchase please.
Instructions:
· Open the product link: ZimaCube Cooling Fan.
· Select the new cooling fan and add it to your cart.
· Enter your coupon code at checkout to offset the purchase cost.
Please Note: While the cooling fan itself is free, the taxes and shipping costs to deliver it to you will be your responsibility.
The exchange period is one month. That is from Sep,25 to Oct,25, 2024
Important Shipping Update: As our factory is currently in the peak production period, and with Oct 1 to Oct 7 being a public holiday for our team, we must ensure that each product meets our high-quality standards. Therefore, the new cooling fans will be shipped starting Oct 10. We deeply apologize for any inconvenience this may cause and sincerely thank you for your understanding and patience.
Important: Please ensure that the power supply is disconnected before replacing the fan. Follow the instructions carefully, step by step. If you encounter any issues, feel free to reach out to our customer service at support@icewhale.org. Note: We are not responsible for any damages or issues caused by improper replacement that does not adhere to the provided instructions.
Thank you for your trust and support!
If you have multiple devices that need replacement, please email your order number to shop@icewhale.org for assistance. 
Best regards,
IceWhale Team
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