ZimaCube Pro // no Boot, no Post, no Ethernet only Fans spinning

Hey,

got a used ZimaCube Pro, was running fine for the past 2 weeks.

Shut it down for Cleaning the Rack.

Next Boot failed.

Testing showed no post on monitor, no HDD activity, no LAN connection. Changed RAM but thats not the issue.

Only a short Blink on Lan. Fans spinning.

Maybe a corrupted Bios?

Is there a possibillity on ordering a new mainboard?

greetings

You can remove the hard drive first. Then, could you record a short video showing the power indicator light, the hard drive bay light, and the motherboard fan rotation after the device powers on? Please send it to this email address support@icewhale.org along with this post link, and I’ll follow up on this issue for you.

?

In der Zwischenzeit hat sich niemand bei Mir zurückgemeldet. Habe eine weitere simple Mail an den CEO und an den Support geschrieben, aber keine Reaktion.

Verkaufe meinen ZimaCube Pro als größtes Stück Schrott auf eBay!

Nicht weil die Hardware nicht funktioniert, sondern weil der der Support ganz einfach wirklcih schlecht ist.


In the meantime, no one has gotten back to me. I sent another simple email to the CEO and to support, but received no response. I’m selling my ZimaCube Pro on eBay as a complete piece of junk! Not because the hardware doesn’t work, but simply because the support is truly awful.

Still no solution, sitting on my RAM & HDDs. Using my old server.


Last contact with Support promised a replacement for the mainboard. 1,5 MONTH AGO !

Next followup - 1 montah later - nobody is aware of my case!


Problem still unsolved! Cube was used 1 month - less than 700 hours!