ZimaClient Mac (2.3.1) stuck on "Device connection not ready"

Insight & Feedback
1

Hardware: ZimaBoard, connected via LAN cable to router
Client device: Mac mini, connected via WiFi (same LAN/subnet)

ZimaOS version: 1.7.0 (latest)
ZimaClient version: 2.3.1 (latest, macOS)

Issue:
After updating ZimaOS to the version before 1.7.0, ZimaClient on Mac fails to connect, showing “Device connection not ready” and hangs indefinitely on “Connecting”. Some on 1.7.0

What works:

  • Web dashboard (http://) loads and works perfectly in browser
  • ZimaClient (iOS) on the same Mac connects without any issue
  • Ping to the ZimaBoard IP is healthy (5-16ms, 0% packet loss)

What I’ve already tried (no change in behavior):

  1. Disconnect/reconnect in ZimaClient, re-scanned and found device under correct IP
  2. Fully uninstalled and reinstalled ZimaClient (checked ~/Library/Containers, ~/Library/Application Support, Caches, Preferences — no leftover Zima/casaos config found before reinstall)
  3. Restarted ZimaBoard via web dashboard
  4. Toggled Remote Access off/on, generated a new Network ID
  5. Connected using “Connect via Network ID” directly (not scan) with the newly generated ID — still hangs and seems to exceed max connection attempts

Given that the web UI and iOS client both work fine but the Mac desktop client fails consistently even with a fresh Network ID, this looks like a client-side or backend-handshake bug specific to ZimaClient macOS 2.3.1 + ZimaOS 1.7.0.

Happy to provide debug logs if there’s a way to export them from the Mac client — let me know how best to do that.

2

We are testing a new remote solution, which is especially fast and stable. Would you like to try it?

3

I have the exact same issue with no solution.

4

Is the error occurring on a local area network or a remote connection?

5

Same issue here - but I blamed it on the fact I’m running the beta version of the latest MacOS.
My Zima is connected via Ethernet hub

6

what’s again the address for the webUI? it used to be via findzima.com - but seems the web link is gone.

7

Local: Zimaboard is connected to the router via LAN cable, Zimaboard is accessed from Mac mini via the router’s WLAN. This setup worked fine until recently.

8

Thanks for the offer. That’s not a use-case for me: I am not using the Zimaboard remotely, just as described via WLAN from a computer connected to my router (which the Zimaboard is connected to via cable).

9

What version is your Mac?
Please check if this is open?

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10

That was it. Thanks!

As it worked before, I guess this setting was not needed before or it has changed (although I wouldn’t know how).

11

its work now？

12

Yes, it does. That’s why I marked your answer as the solution to my problem. Thanks again!

1 Like
13

Hi there - I’m using the new beta MacOS Golden Gate. The setting for local networks is on. But it is not finding it. However, the finder can connect and show the drive. I just can’t get to the admin portal. .

Thoughts?

14

Is your version macOS 27? Please take a screenshot of the issue you encountered.