Zimaboard 2 Files app not working after software update 1.4.3 > 1.5.4

[Bzzap]

I upgraded my Zimaboard 2 from software version 1.4.3 to 1.5.4 (Stable) and I am now unable to access any files on the ZimaOS-HD drive (it returns an “error” and “fails to get files”. / error loading message.

The OS drive is NOT full and shows approx 41GB of 47.7GB capacity.

The left hand panel of the files app is empty and no folders are visible in the main panel. I am unable to add network storage (the “connect” button does not work and when I try to enable SAMBA from the settings menu it returns an error box with no visible text. My aim is to use the board as a hardware video transcoder with a Synology NAS mapped as the data source (I am now unable to add this), this worked perfectly before.

I have restarted the machine in software, tried three separate browsers, turned off browser security settings and cleared cache multiple times, I have also conducted a power reboot (unplugged and replugged in) and nothing will seem to fix the issue, I have also tried to revert to multiple previous software versions (including back to the original 1.4.3 and nothing will fix the issue. I have also performed a software reset multiple times from the settings menu.

I have no additional HDD / SSD or external storage attached.

Please help, my Zimaboard 2 is currently an relatively expensive paperweight

[777-Spider]

Failed to Disable: Precheck Failed

We have found and fixed this problem, which will be included in the next version, and the following is a manual solution sudo -i sqlite3 /var/lib/casaos/files.db 'ALTER TABLE trash_files ADD COLUMN user_id INTEGER NOT NULL DEFAULT 0;' systemctl restart icewhale-files

[DaSNyB]

Hi, I have exactly the same problem, plus I can’t even pin my folders, I tried a factory restore, but it didn’t work.
What’s more, I wanted to delete EVERYTHING and ZimaOS doesn’t allow it, because it keeps (and I don’t know why I can’t delete them) the Storage arrays, User files and App data files folders. It should be possible to do a REAL factory restore (like on MacOS, for example).

What do you think?

[Bzzap]

Thanks for this, apologies for my lack of command line knowledge, but how exactly do I enter this into a terminal once I’ve SSH’d in?

Is it one line (whole box copied?), two lines, three lines?

Do I enter the sudo -I first?

What does the green part mean - am I copying all of this or is it an information piece, is there a reason the sudo command is in orange?

I purchased a Zimaboard because it had an OS, and I didn’t want to engage too much in terminal, whilst I am sure that the above solution will likely work, it would be more helpful if the answer was supplied with context.

[DaSNyB]

You are right, since I received my copy, I spend more time on my shell than on the interface, the promise is not kept.

Additionally, the solution does not work …

root@ZimaBoard2:/root ➜ # sqlite3 /var/lib/casaos/files.db ‘ALTER TABLE trash_files ADD COLUMN user_id INTEGER NOT NULL DEFAULT 0;’
Error: in prepare, duplicate column name: user_id

[777-Spider]

If you are unfamiliar with the command line, you can contact our senior software engineers for remote assistance: dingwen@icewhale.org
Furthermore, we have already fixed this in the next version, which is expected to be released soon.

[Bzzap]

Good Morning 777-Spider, thanks for your swift reply: can you please just provide the information I’ve asked for in my previous post, understand sudo -I to take into root, do I then enter the second line or second and third lines together? If you are able to provide this (should be a single line of text) I am confident I can enter myself into terminal without remote interaction.

A contextualised solution (assume generic because you’ve provided a single code box on multiple posts with this issue) will also help other users with the same issue that encounter this issue in the future and save resources WRT dingwen@icewhale.org

[777-Spider]

@禁用失败：预检查失败

sudo -i
sqlite3 /var/lib/casaos/files.db 'ALTER TABLE trash_files ADD COLUMN user_id INTEGER NOT NULL DEFAULT 0;'
systemctl restart icewhale-files

sudo -i
sqlite3 /var/lib/casaos/files.db ‘ALTER TABLE trash_files ADD COLUMN user_id INTEGER NOT NULL DEFAULT 0;’
systemctl restart icewhale-files

@777-Spider

systemctl restart icewhale-files

Yes — these are three separate commands.

First run:

sudo -i

Then enter your password to switch to the root user.

Next run:

sqlite3 /var/lib/casaos/files.db 'ALTER TABLE trash_files ADD COLUMN user_id INTEGER NOT NULL DEFAULT 0;'

Finally run:

systemctl restart icewhale-files

After executing these three commands, the issue should be resolved.

If you encounter any problems, please take a screenshot of the command output and share it here so I can take a closer look.

[Bzzap]

Hey 777-Spider.

Once again, thanks for your swift reply - solution does not seem to be working for me, second line of code returning an error.

It feels like I’m either missing something (very likely) or the line of code is not quite correct?

Please see attached screen grab for details.

[777-Spider]

英文翻译：

Alright, let’s run the following command:

journalctl -xef -u icewhale-files

This command will show the latest logs of the icewhale-files service and help us troubleshoot issues with the file service.

Please take a screenshot of the output and send it back.

[Bzzap]

James@ZimaBoard2:~ ➜ $ journalctl -xef -u icewhale-files
Mar 12 10:53:09 ZimaOS systemd[1]: /usr/lib/systemd/system/icewhale-files.service:7: PIDFile= references a path below legacy directory /var/run/, updating /var/run/casaos/icewhale-files.pid → /run/casaos/icewhale-files.pid; please update the unit file accordingly.
Mar 12 10:53:09 ZimaOS systemd[1]: /usr/lib/systemd/system/icewhale-files.service:7: PIDFile= references a path below legacy directory /var/run/, updating /var/run/casaos/icewhale-files.pid → /run/casaos/icewhale-files.pid; please update the unit file accordingly.
Mar 12 10:53:37 ZimaBoard2 systemd[1]: /usr/lib/systemd/system/icewhale-files.service:7: PIDFile= references a path below legacy directory /var/run/, updating /var/run/casaos/icewhale-files.pid → /run/casaos/icewhale-files.pid; please update the unit file accordingly.
Mar 12 10:53:38 ZimaBoard2 systemd[1]: /usr/lib/systemd/system/icewhale-files.service:7: PIDFile= references a path below legacy directory /var/run/, updating /var/run/casaos/icewhale-files.pid → /run/casaos/icewhale-files.pid; please update the unit file accordingly.
Mar 12 10:53:39 ZimaBoard2 systemd[1]: Starting IceWhale Files Service…
Mar 12 10:53:40 ZimaBoard2 systemd[1]: /usr/lib/systemd/system/icewhale-files.service:7: PIDFile= references a path below legacy directory /var/run/, updating /var/run/casaos/icewhale-files.pid → /run/casaos/icewhale-files.pid; please update the unit file accordingly.
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: git commit: 45e543acec7d86702a9f1f6d2e0386c47a52e152
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: build date: 2026-01-30T10:00:47Z
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: config file not exist, create it
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:40.412Z info Using ICE Servers {“ICEServerList”: [{“credential”:“”,“credentialType”:“password”,“urls”:[“stun:stun.cloudflare.com:3478”]},{“credential”:“”,“credentialType”:“password”,“urls”:[“stun:stun.l.google.com:19302”]},{“credential”:“”,“credentialType”:“password”,“urls”:[“stun:stun.syncthing.net:3478”]},{“credential”:“tears-whiplash-overall-diction”,“credentialType”:“password”,“urls”:[“turn:relay.wormhole.app:443?transport=udp”,“turn:relay.wormhole.app:443?transport=tcp”,“turns:relay.wormhole.app:443?transport=tcp”],“username”:“relay.wormhole.app”}], “func”: “itorrent.GetRtcConfig”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/pkg/itorrent/torrent.go”, “line”: 107}
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:40.458Z error Failed to get shares list for cache refresh {“error”: “no such table: shares_model_dbs”, “func”: “service.(*SharesService).refreshPermissionCache.func1”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/shares.go”, “line”: 688}
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:40.458Z error Failed to initialize permission cache {“error”: “no such table: shares_model_dbs”, “func”: “service.NewSharesService.func1”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/shares.go”, “line”: 750}
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:40.486Z info zimaos-local-storage is ready {“func”: “service.(*TrashService).Init.func1”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/trash.go”, “line”: 175}
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:40.491Z info zimaos-local-storage is ready {“func”: “main.main.func2”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/main.go”, “line”: 151}
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:40.491Z error require doconverter error {“error”: “failed to get installed modules: 404 Not Found”, “func”: “main.main.func1”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/main.go”, “line”: 104}
Mar 12 10:53:40 ZimaBoard2 systemd[1]: Started IceWhale Files Service.
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:40.498Z info Notified systemd that message bus service is ready {“func”: “main.main”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/main.go”, “line”: 224}
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:40.498Z info file service is listening… {“address”: “127.0.0.1:37813”, “filepath”: “/var/run/casaos/icewhale-files.url”, “func”: “main.main”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/main.go”, “line”: 232}
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:40.512Z error get shares list error {“error”: “no such table: shares_model_dbs”, “func”: “main.RebuildSMBConfigToFixLostPath”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/main.go”, “line”: 415}
Mar 12 10:53:40 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:40.513Z error rebuild smb config error {“error”: “no such table: shares_model_dbs”, “func”: “main.RebuildSMBConfigToFixLostPath.func1”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/main.go”, “line”: 409}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.345Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.375Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.401Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.428Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.471Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.493Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.512Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.536Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.570Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.593Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.618Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.637Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.667Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.690Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:41 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:41.713Z error delete pin fail when disk umount {“error”: “no such table: pin_model_dbs”, “func”: “service.(*Services).CleanPin”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 70}
Mar 12 10:53:43 ZimaBoard2 systemd[1]: /usr/lib/systemd/system/icewhale-files.service:7: PIDFile= references a path below legacy directory /var/run/, updating /var/run/casaos/icewhale-files.pid → /run/casaos/icewhale-files.pid; please update the unit file accordingly.
Mar 12 10:53:49 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:53:49.332072738Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/migration/state?id=0”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:200,“error”:“”,“latency”:686031,“latency_human”:“686.031µs”,“bytes_in”:0,“bytes_out”:127}
Mar 12 10:53:49 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:53:49.374397093Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/migration/state?id=0”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:200,“error”:“”,“latency”:205911,“latency_human”:“205.911µs”,“bytes_in”:0,“bytes_out”:127}
Mar 12 10:53:50 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:53:50.500Z error get connection err {“err”: “no such table: connections_model_dbs”, “func”: “main.InitNetworkMount”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/main.go”, “line”: 301}
Mar 12 10:54:23 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:54:23.490Z error get shares by path fail {“error”: “no such table: shares_model_dbs”, “path”: “/media/ZimaOS-HD”, “func”: “service.(*Services).StartAllStorageSMBShareWhenSambaUserBeCreate”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 166}
Mar 12 10:54:23 ZimaBoard2 icewhale-files[1565]: 2026-03-12T10:54:23.576Z error get shares by path fail {“error”: “no such table: shares_model_dbs”, “path”: “/media/ZimaOS-HD”, “func”: “service.(*Services).StartAllStorageSMBShareWhenSambaUserBeCreate”, “file”: “/home/runner/work/IceWhale-Files/IceWhale-Files/service/message.go”, “line”: 166}
Mar 12 10:54:26 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:54:26.442655024Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/migration/state?id=0”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:200,“error”:“”,“latency”:295851,“latency_human”:“295.851µs”,“bytes_in”:0,“bytes_out”:127}
Mar 12 10:54:39 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:54:39.16681908Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/tasks”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:500,“error”:“”,“latency”:2589474,“latency_human”:“2.589474ms”,“bytes_in”:0,“bytes_out”:34}
Mar 12 10:54:39 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:54:39.175515767Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/file/search”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:200,“error”:“”,“latency”:12951040,“latency_human”:“12.95104ms”,“bytes_in”:0,“bytes_out”:31}
Mar 12 10:54:39 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:54:39.18385641Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/pin”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:500,“error”:“”,“latency”:880810,“latency_human”:“880.81µs”,“bytes_in”:0,“bytes_out”:43}
Mar 12 10:54:39 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:54:39.187169534Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/web/connect_cloud”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:500,“error”:“code=500, message={0xc000d7db10}”,“latency”:633043,“latency_human”:“633.043µs”,“bytes_in”:0,“bytes_out”:51}
Mar 12 10:54:39 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:54:39.188513506Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/driver”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:200,“error”:“”,“latency”:2381826,“latency_human”:“2.381826ms”,“bytes_in”:0,“bytes_out”:1257}
Mar 12 10:54:39 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:54:39.189573587Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/trash?filter=operable”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:200,“error”:“”,“latency”:3465898,“latency_human”:“3.465898ms”,“bytes_in”:0,“bytes_out”:12}
Mar 12 10:54:39 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:54:39.190443237Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/trash/stats?filter=operable”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:200,“error”:“”,“latency”:3504854,“latency_human”:“3.504854ms”,“bytes_in”:0,“bytes_out”:55}
Mar 12 10:55:03 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:55:03.522418887Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/share/samba”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:200,“error”:“”,“latency”:15180491,“latency_human”:“15.180491ms”,“bytes_in”:0,“bytes_out”:30}
Mar 12 10:55:03 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:55:03.525002362Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/file/search”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:200,“error”:“”,“latency”:11913146,“latency_human”:“11.913146ms”,“bytes_in”:0,“bytes_out”:31}
Mar 12 10:55:03 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:55:03.529782944Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/share/samba/features?feature=samba1”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:200,“error”:“”,“latency”:301256,“latency_human”:“301.256µs”,“bytes_in”:0,“bytes_out”:31}
Mar 12 10:55:03 ZimaBoard2 icewhale-files[1565]: {“time”:“2026-03-12T10:55:03.538599033Z”,“id”:“”,“remote_ip”:“192.168.4.60”,“host”:“192.168.4.28”,“method”:“GET”,“uri”:“/v2_1/files/share/samba/features?feature=multichannel”,“user_agent”:“Mozilla/5.0 (Macintosh; Intel Mac OS X 10_15_7) AppleWebKit/605.1.15 (KHTML, like Gecko) Version/26.3.1 Safari/605.1.15 Ddg/26.3.1”,“status”:200,“error”:“”,“latency”:393820,“latency_human”:“393.82µs”,“bytes_in”:0,“bytes_out”:31}
Mar 12 10:55:11 ZimaBoard2 systemd[1]: /usr/lib/systemd/system/icewhale-files.service:7: PIDFile= references a path below legacy directory /var/run/, updating /var/run/casaos/icewhale-files.pid → /run/casaos/icewhale-files.pid; please update the unit file accordingly.

[DaSNyB]

That‘s it for me and I don’t even have anything showing up anymore, it would be interesting to propose a method for complete reinstallation factory…

[Bzzap]

UPDATE: The terminal commands provided had NO effect on 1.5.4, however rolling back to 1.4.3 after running the script in 1.5.4 DID bring the folders and files app back and now working again.

The downside is, if I upgrade the software to the most recent release, I lose the folders again and have to re-run the script and revert to the older version to make them re-appear.

I reverted the software using SSH / command line in terminal.

[777-Spider]

Please check your private messages.

[mat]

Hi, how did you managed to downgrade to previous working version? Is there a tutorial how to do that from CLI?

[mat]

btw, the fix worked for me! Thanks