Dear Valued IceWhale Community Members,
As we prepare to celebrate Chinese New Year—our Asian team will be observing the holiday from January 28th to February 4th . During this period, our technical support and logistics services will experience slightly delayed responses, as our team members take time to reconnect with loved ones.
For Urgent Matters:
-
Logistics inquiries: Please email info@icewhale.org
-
Technical support: Reach out to support@icewhale.org
While responses may take a little longer during the holiday, rest assured we’ll address every inquiry with care starting February 5th. Your patience and understanding mean the world to us as we honor this meaningful time.
From all of us at IceWhale, thank you for being part of our journey. 
With gratitude,
IceWhale Team
