The Zimaos backup is no longer working

[Dent2025]

Hello, everyone!

My Zimaos backup is no longer working. I use the zimaos version v1.7.0.

It was still working a few months ago. Since one of the most recent updates, it hasn’t been working anymore.
I recreated the backup job and the SMB network drive.

The source for my backup is an SMB drive; the destination is a connected HDD

The warning / conflict is: “Please check your network or device connection.”

I can easily access the SMB share and the local hard drive using the zimaos file browser.

Any Idea?

[Dent2025]

I restarted Zimao; after the restart, everything seemed to be working again. It starts the backup and writes data to the destination, but after a few minutes, it goes back to “Warning.”

Then I recreated the backup, and I noticed that when it calculates the source, it shows “no files 0 B.”.

[777-Spider]

Please upgrade to the latest version 1.7.1.

[Dent2025]

Even after updating to version 1.7.1, the problem persists.

The warning appears above the local drive.
What’s strange is why it lists the source as 0 bytes (the source directory contains only folders, no files).

[Dina]

Can the “Start” button be used to perform a backup successfully? Currently, we are measuring file sizes, not the size of empty folders.

[Dent2025]

Sorry for the late response.

Nothing has changed since the last update to version 1.71. I recreated the backup job; here’s what it looks like now:

There’s a warning above the target drive.

Please check you network or device connection.

You can find this information in the device details:
Permission Denied. You do not have sufficient permissons to access the source or target drive.

The Source drive is a network folde, as you can see i have read write access to it:

The target is a local HDD Drive, ive also read write access!

Do you have any other ideas?