Still no updates for the firmaware 1.3.2-1?

Insight & Feedback
1

Its been a few weeks now since the massive failure with firmwarw version 1.3.2… wich afterward try to solve the situation with the 1.3.2-1 one…and did nothing to improve the system crahes.

Any news for when ut will be realese the a new firmware version?

Today i coudlnt acces to my raid 5 after restart the system after the 500 times since everything start it to happen… do you understand that we (the users) keep value imformation there? Luckly i restart it one more time and everything back ‘to normal’ wich means that maybe i will not be this lucky next time

Please please please, do someting soon for the trust of the community to your company, this is far from been good

2

Please don’t feel discouraged. This is likely an isolated issue. To assist you better, could you kindly provide the following details:

  1. System version
  2. Hardware mode and specs
  3. Usage scenario
  4. Any specific error messages or patterns you’ve observed

Our team will thoroughly investigate this matter and provide a targeted solution. We value your feedback and are committed to resolving this promptly.

Looking forward to your response.

3

I’m willing to let you access to my zimacube anytime if you need it, i can’t access thru ssh, ive changed the password but still doesnt allow me to access thru ssh as i said before.

My system version is the N100,
with 16gb ram, plus a raid5 with 4 seagate hdd of 18tb each, plus a raid 1 with 2 wd hdd of 4tb each.
usage scenario basically transmissio and plex
i cant say wich patterns beside sharing files , watching plex and it eventually crashes

waiting for your help
thanks in advance

4

Do you recall any specs modification like adding disks when you noticed the crash?

Or the updating of ZimaOS is the only thing you remember?

5

I understand that my colleague @LinkLeong is currently in contact with you. It would be great if you could share all the information you know with him, as he is ready to assist in resolving your issue. Additionally, have you installed any PCIe accessories? Regarding the RAID issue, please be assured that your data is safe and will not be lost. However, to facilitate a quicker and more effective resolution of the problem, I kindly request that you provide any relevant information, such as screenshots or screen recordings, in as much detail as possible. This will greatly aid in diagnosing and fixing the issue swiftly.

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6

yes, your colleague is helping me, but i still think an update its in order to help to the system stability.

Thanks anyway

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