Sonarr & Radarr from App Store: Directory Permissions Issue "Folder is not writable by user abc"

Insight & Feedback
1

I’ve installed both Radarr and Sonarr via the Zima App Store. I have configured both to map to my main RAID storage pool where my files are kept:

storage
storage966×844 47.2 KB

radarr_config
radarr_config1683×1885 162 KB

sonarr_config
sonarr_config1677×1888 156 KB

When trying to access those folders from within Sonarr or Radarr to load the files I get the following error (but /movies for Radarr):

Unable to add root folder
    Folder '/tv/' is not writable by user 'abc'

error
error1675×781 59.5 KB

radarr_error
radarr_error1510×826 72.9 KB

Searching this error indicates that it is a permissions issue and can be fixed by changing the PUID and PGID in the Docker compose file to match the directories I am trying to access. I can’t find any documentation for ZimaOS regarding permissions and the Files program doesn’t show any permissions details when viewing directories or files.

Has anyone else figured out how to give Docker apps the correct permission to access their RAID array storage? The Environmental Variables: PUID and PGID are unchanged from the default 1000 from the App Store.

Thanks so much for any insight users may have.

2

sudo chown abc:abc /tv/
this should help just open the settings of that docker, click in the top right to open the terminal to that container, enter command .
if this doesnt work copy and paste your problem to chat gpt in a differnt browser window to help you better understand what happening.

3

Try setting the PGID and PUID to 0 in your settings panel. Look forward to your feedback.

4

Thanks, Giorgio! Changing PGID and PUID to 0 appears to have resolved my issue.