this is my first post, and I couldn’t really find a similar topic, so please be kind
I’ve been having issues with my Zimacube Pro. I bought 6 HDDs for it, connected it to my Mac Studio via Thunderbolt AND the ethernet port using the CAT6 cable included. When I boot up the Zima client, it says no devices found. I’ve tried using one instead of both, restarting both the computer and the NAS and nothing is working.
I checked their online doc and it said the client will always prioritize a direct line connection over a LAN, yet it doesn’t seem to even look for it over thunderbolt. Am I missing something?
Does anyone have any insight on how to solve this?
Attached is a video of the issue. I show in the video that the Mac Studio recognizes the device, and that the Zima web client sees that the device is connected via TB4. Yet, I cannot get the client to actively connect over TB4, it just goes straight to LAN.