Dear ALL,
Recently, we received reports from community users that unidentified parties have created a counterfeit website offering Zima series products (including ZimaCube 2, ZimaBoard 2, ZimaBlade, etc.) at prices significantly lower than normal market prices. The website employs identical brand logos and product images as those used by our official website, with the intent to mislead and deceive consumers. IceWhale Technology hereby issues a serious statement that this website is in no way associated with our company and constitutes a typical fraudulent counterfeit operation.
Counterfeit websites of this nature generally exhibit the following features: an extremely recent domain registration date, a very low trust rating; the concealment of ownership details via privacy protection services; and the use of “deep discounts” to lure consumers into completing transactions. Once a consumer inputs payment information or personal data, they are highly susceptible to serious risks, including financial loss and the disclosure of personal information.
In order to protect the lawful rights and interests of our customers and to uphold the brand reputation of IceWhale Technology, we issue the following solemn statement:
I. Official channels are as follows:
Official website: https://shop.zimaspace.com/
Official US Amazon store: Amazon.com: zimaboard
Except for the above official channels, IceWhale Technology has never authorized any third party to sell its products on any online platform.
II. Our company will take firm legal action.
Our legal team has completed the initial gathering of evidence and is actively carrying out legal proceedings to safeguard our rights. We will pursue the legal liability of the operators of the counterfeit website and resolutely defend both the brand’s image and the rights and interests of consumers. IceWhale Technology assumes no liability for any adverse consequences resulting from such counterfeiting conduct.
III. Important Reminder
Dear consumers, please be sure to heighten your security awareness and carefully verify the authenticity of websites when shopping online. Do not trust unofficial links from unknown sources or so-called “discount links”. Never disclose critical personal information such as bank card numbers or passwords to strangers, and beware of fraud. IceWhale Technology demands that the operators of the counterfeit website immediately cease all illegal activities, and we reserve the right to pursue their legal liability.
IceWhale Technology always adheres to the principle of “safe, reliable, user first”, and is committed to providing all users with high-quality genuine product assurance and comprehensive after-sales service. We would like to once again thank our community users for their reports. If you have any questions about whether a related store or website is officially authorized, or if you encounter any suspicious activity during online shopping, please feel free to verify or report it to us through the following official channels:
Store email: shop@icewhale.org
Technical support email: support@icewhale.org
Sincerely,
IceWhale Technology
May 9, 2026