Just received the Zimablade advanced kit with the bundled power supply. I inserted the 16Gb ram, powered on, sees a red light on the board. No display from display port, connected to router, cannot find server from the website or the MacOS app.
Did I receive a dud?
Can you try to reset the RTC battery? if still can not work, please contact our support@icewhale.org. Thanks!
Is there already a solution to this problem? My ZimaBlade arrived today and is showing the same behaviour. I messaged at support@icewhale.org
No, I tried resetting the RTC battery. Same. I’ve reached out to support, waiting for response.
Have any of you received an answer?
I got a reply from support@IceWhale to work with Nancy@ to get my replacement. They asked for my mailing address, model etc. in email which I replied. Still waiting for additional communication from IceWhale for any updates or confirmation for shipment, etc.
Just received tracking for the replacement.
I noticed that if my power supply does not have 3A at 12 volts the board does not seem to start but the red light came on.
If you use a power supply from IceWhale it should be ok and the board may not be working, otherwise you may need to buy a bigger power supply.
Its not a bigger PSU, mopre wehat it can output. if the PSU does not support 12V/3A then USB C PD power negotiation may fail and the PSU should according to the spec then only output 5V.
Check the a small print on the PSU…This may help - Basic ZimaBlade Troubleshooting Steps
Same issue as above looks like this batch may have been a dud
have done
tested memory it works.
Power is suppling 12 v 3 amp tested.
Plugged monitor Keyboard in same issue.
removed battery it did flash a few times went solid still nothing.
no network activity
I have emailed support issue is the onbaord network ports is not working have to use usb or usb-c dock.
when unpluging the network cable from the onboard my screens work 