macOS Spotlight Indexing Issue

I discovered that Spotlight is not indexing my Cube.

It appears files can be searched in Finder, but they’re not showing up in the Spotlight search bar. From what I understand this is because macOS is not creating an index file on the Cube.

Tags are also behaving strangely. I see a gray tag on one folder but not a red tag on another folder — even though if I Get Info, the tag is applied. Also, these tagged files are not showing up in the sidebar tag collections, which is something I need working.

I found the following command to initiate Spotlight indexing:

mdutil -i on /Volumes/mountpoint

My RAID5 name is “Cube”, so I just replace “mountpoint” with “Cube” and it gives me a message that the command works. Then I see a progress bar in the Spotlight search, as if it’s indexing.

But I still can’t find Cube files via Spotlight.

When I use CMD + SHIFT + .(period) to view hidden files, all of my hard drives have hidden Spotlight files like “Spotlight-V100.” But on the Cube, there are zero hidden files.

So how can I get Spotlight to index my ZimaCube?

I have noticed this problem. Currently Samba does not enable indexing. We are working on ways to support it in the latest version. @timothy

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Spotlight still isn’t able to index in v1.2.4. The invisible Spotlight files aren’t showing up in the root folder, so there’s nothing being saved, even when I use the terminal command to initiate it. Tags also are not populating in the Finder sidebar due to this.

What’s the status of Spotlight?

Hopefully this arrives in v1.2.5. It’s quite crippling.

Can we get an update on this?

Hi,We have discussed this requirement twice. According to the current feedback, We’re sorry that our team has limited developer resources, But this feature is expected to be launched in zimaos1.3, because we think this feature is very important and worthy of being implemented in a major version! Thank you very much for your suggestions. If you have other requirements, please let me know!

What is the timeframe for v1.3?

I was pleasantly surprised to see v1.3.0 released a couple weeks ago, however Spotlight is still not working. I used the Terminal command to disable and re-enable it. It spent several days indexing, but Search and Tags are not populating…

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Hi, due to time constraints, we have scheduled it in a future version. Hope you can understand. Sorry. x.com

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What’s the progress of Spotlight? I don’t think it ever worked in v1.3.1

It has not been launched yet, we are still optimizing and are expected to meet you soon!

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Hello all,

since it is a year later, I am wondering if the spotlight search is supported now? I was not able to find any thing related in the community topics

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This delay is no longer acceptable, due to its negative implications on file management.

With many excuses, you’ve lied to me for almost two years now about “when” this would be implemented. Respectfully, your small team is your problem, not my problem.

I have been unable to access thousands of files with tags, because I cannot make use of a basic macOS file function. Spotlight came out in 2005. I have used tags on my files for two decades!! Then I bought the ZC from Kickstarter, loaded terabytes of data onto the Cube, and deleted the old hard drives I was using … and now I still cannot use this basic feature 1.75 years later.

I bought this device to USE it. I could tolerate some of the bugs at the beginning for being a Kickstarter project, but I cannot tolerate a basic feature missing for about two years since receiving the Cube in June/July 2024, nor the constant lying and deceiving “and just wait until next next next release.” It is inappropriate at this point.

Also, as an introvert who just wanted to store and access his files, I am VERY tired of hanging out on this forum and on Discord, all while waiting for you to honor your word.

The final salt on the wound is that you literally released a v2 ZimaCube before even making the v1 work completely. And then on Discord today, I see this message about new things being worked on.

“If there’s any particular feature you’d love to see…” — Yeah, how about the feature I asked for from the beginning?!

I don’t care if this feature is released tomorrow: I request a 50% refund for the inability to properly access my data for years + the lying / deceiving / whatever your problem is. The Kickstarter backer number is 1304 but I no longer have that debit card, so you’ll have to PayPal me like you once did for the ZC replacement (remember when the Cube kept crashing/freezing, and replacing it didn’t even solve the issue?).

It is time for this to start costing you, instead of it costing me. @777-Spider @ETWang1991 @raller1028

Hi timothy,

I completely understand your frustration, and I’m very sorry that we failed to meet your expectations.

We actually implemented this feature internally in one of the previous versions, but in the end we felt the experience was not good enough to release publicly, so we held it back. I don’t want to make excuses or argue about it — the reality is that we did not handle this feature well, and for that I sincerely apologize.

Regarding your refund request, I’d like to continue this conversation directly by email so we can properly review your case and discuss a reasonable solution together.

Please contact me at community@icewhale.org with your Kickstarter backer number and the email associated with your order. I’ll personally follow up with you there as soon as possible.

Again, I’m sorry for the experience and frustration this has caused you.

Best,
Vicky

Thank you. Emailed.