Lost ZimaOS+ license after updating to 1.6.2

Hatty · July 13, 2026, 10:03am

Hello everyone,
after updating my system to ZimaOS 1.6.2, my ZimaOS+ license is missing.
Instead, I’m being prompted to purchase a new one.
Is anyone else having this problem, and is there a way for me to get my license back?

Thank you very much for your help.

jerrrome7 · July 14, 2026, 9:07am

Hello, same here.
Following the 1.6.2 update, the ZimaOS+ license is deactivated. When trying to reactivate it with the ZimaOS PLUS code, I get this error message even though the DEVICE CODE is correct.

777-Spider · July 14, 2026, 9:45am

Hi Hatty,

Could you please run the following commands as root and send us the complete output? We need to check your current license information:

ls -al /etc/icewhale/LICENSE
zimaos --license-info
deviceid -v

Next, please run the command below. This will help us confirm which version you upgraded from:

cat /var/lib/rauc/rauc.db

Finally, please try switching back to the previous system version and check whether the license is restored:

rauc status mark-active other
reboot

After the system restarts, please let us know whether ZimaOS+ is available again.
Don’t worry, please help us pinpoint the specific cause first, and we will then help you restore ZimaOS plus.

777-Spider · July 14, 2026, 9:50am

Hi,

Could you please run the following commands as root and send us the complete output? We need to check your current license information:

ls -al /etc/icewhale/LICENSE
zimaos --license-info
deviceid -v

Next, please run the command below. This will help us confirm which version you upgraded from:

cat /var/lib/rauc/rauc.db

Finally, please try switching back to the previous system version and check whether the license is restored:

rauc status mark-active other
reboot

After the system restarts, please let us know whether ZimaOS+ is available again.

Don’t worry, please help us pinpoint the specific cause first, and we will then help you restore ZimaOS plus.

Hatty · July 14, 2026, 10:58am

Hey Spider, here’s the information you asked for:

➜ $ ls -al /etc/icewhale/LICENSE

Zusammenfassung

-rw-r–r-- 1 root root 89 Oct 13 2025 /etc/icewhale/LICENSE

➜ $ zimaos --license-info

Zusammenfassung

────────────────────────────────

License Status [ Unauthorized]

────────────────────────────────
Device Code: c46eca5e-54d8-5c59-f41d-d453a69481fe
────────────────────────────────

Please contact support

➜ $ deviceid -v

Zusammenfassung

deviceid version 5.0
Including Zima device model: ME mini
Found boot disk serial number: 25165G802239
Found boot disk model: WDBLACKSN71001TB
Found boot disk size: 931.5G
ab4390eb-cec3-e64e-e60c-698e582f5b69

➜ $ cat /var/lib/rauc/rauc.db

Zusammenfassung

[slot.kernel.0]
bundle.compatible=zimaos-zimacube
bundle.version=1.6.1
bundle.description=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
bundle.hash=eb290b9802a1e304b74795a5c990898e0f60f2cc845942d7ff3b2e7ddc6c50a3
status=ok
sha256=b095863b157811a6b4fdc7f8e4592d3db393d9a33e0dcd78bcd576f9339dcc76
size=18518016
installed.transaction=a15b029c-3857-417e-ad78-78cfeca0aefd
installed.timestamp=2026-04-21T15:01:12Z
installed.count=3
activated.timestamp=2026-04-21T15:01:30Z
activated.count=3

[slot.boot.0]
bundle.compatible=zimaos-zimacube
bundle.version=1.6.2
bundle.description=dmVyc2lvbjogdjEuNi4yCnJlbGVhc2Vfbm90ZXM6ID4KICAjIyBbMS42LjJdXG5cbiMjIyBTZWN1cml0eVxuLSBVcmdlbnRseSBmaXhlZCBhIGhpZ2gtcmlzayBzZWN1cml0eSBpc3N1ZSBpbiB0aGUgYWNjb3VudCBtYW5hZ2VtZW50IG1vZHVsZSwgZnVydGhlciBpbXByb3ZpbmcgdGhlIHNhZmV0eSBvZiBhZG1pbmlzdHJhdG9yIG9wZXJhdGlvbnNcbi0gVXJnZW50bHkgZml4ZWQgYSBoaWdoLXJpc2sgc2VjdXJpdHkgaXNzdWUgaW4gdGhlIGZpbGUgc2VydmljZSwgaW1wcm92aW5nIHRoZSBzYWZldHkgb2YgZmlsZSBhY2Nlc3MgYW5kIG9wZXJhdGlvbnNcbi0gRml4ZWQgYSBoaWdoLXJpc2sgc2VjdXJpdHkgaXNzdWUgaW4gdGhlIG1lc3NhZ2luZyBzZXJ2aWNlLCBpbXByb3Zpbmcgc3lzdGVtIGNvbW11bmljYXRpb24gc2VjdXJpdHlcbi0gU1NIIG5vdyBkaXNhYmxlcyByZW1vdGUgbG9naW4gZm9yIHRoZSByb290IHVzZXIgYnkgZGVmYXVsdCwgcmVkdWNpbmcgdGhlIGV4cG9zdXJlIHJpc2sgb2YgaGlnaC1wcml2aWxlZ2UgYWNjb3VudHNcbi0gU1NIIGhhcyBhZGRlZCBzZXZlcmFsIHNlY3VyaXR5IHBvbGljaWVzIHRvIHByZXZlbnQgYnJ1dGUtZm9yY2UgYXR0YWNrc1xuLSBORlMgc2VydmljZSBpcyBub3cgZGlzYWJsZWQgYnkgZGVmYXVsdCwgcmVkdWNpbmcgdGhlIHJpc2sgb2YgdW5hdXRob3JpemVkIGFjY2Vzc1xuXG4jIyMgTmV3XG4tIEFkZGVkIGRhcmsgbW9kZSBmb3IgdGhlIEZpbGVzIGFwcFxuLSBBZGRlZCBBbGliYWJhIENsb3VkIERyaXZlIGludGVncmF0aW9uIHN1cHBvcnRcbi0gVXBkYXRlZCBMaW51eCBrZXJuZWwgdG8gNi4xOC45XG4tIEFkZGVkIGRyaXZlciBzdXBwb3J0IGZvciBOVklESUEgNDcwIC8gNTgwIC8gT3BlbiBLZXJuZWwgTW9kdWxlLCBJbnRlbCBYZSAvIEJhdHRsZW1hZ2UsIFJlYWx0ZWsgUlRXODggLyBSVEw4MTI3LCBJbnRlbCAvIE1lZGlhVGVrIC8gQUlDODgwMCB3aXJlbGVzcyBkZXZpY2VzLCBhbmQgQ2lycnVzIExvZ2ljIGF1ZGlvIGRldmljZXMsIGFuZCBhZGRlZCBhbiBOVklESUEgZHJpdmVyIGF1dG8tZGV0ZWN0aW9uIGFuZCBhZGFwdGF0aW9uIG1lY2hhbmlzbSB0aGF0IGF1dG9tYXRpY2FsbHkgbWF0Y2hlcyB0aGUgYXBwcm9wcmlhdGUgZHJpdmVyIHZlcnNpb24gYmFzZWQgb24gdGhlIGhhcmR3YXJlXG5cbiMjIyBGaXhlZFxuLSBGaXhlZCBPbmVEcml2ZSBrZXkgZXhwaXJhdGlvbiBjYXVzaW5nIGNvbm5lY3Rpb24gaXNzdWVzLCByZXN0b3JlZCBiYXNpYyBpbnRlZ3JhdGlvbiBhdmFpbGFiaWxpdHksIGFuZCBvcHRpbWl6ZWQgdGhlIGtleSB1cGRhdGUgbWVjaGFuaXNtXG4tIEZpeGVkIGFuIGlzc3VlIHdoZXJlIHRoZSBDb2xsYWJvcmEgU2VydmVyIGFwcCBibG9ja2VkIGJhY2t1cHMsIGVuc3VyaW5nIGJhY2t1cCB0YXNrcyBjYW4gcnVuIHByb3Blcmx5XG4tIEZpeGVkIGFuIGlzc3VlIHdoZXJlIG11bHRpcGxlIFVTQiBzdG9yYWdlIGRldmljZXMgY291bGQgYmUgYXNzaWduZWQgdGhlIHNhbWUgbW91bnQgcG9pbnQgYXQgc3RhcnR1cFxuLSBGaXhlZCBhbiBpc3N1ZSB3aGVyZSBsZWdhY3kgYC1kZXZpY2UtbmFtZWAgc3VmZml4ZXMgd2VyZSBnZW5lcmF0ZWQgd2hlbiBVU0IgbW91bnQgcG9pbnRzIGNvbmZsaWN0ZWRcbi0gRml4ZWQgYW4gaXNzdWUgd2hlcmUgc3RvcmFnZSBjcmVhdGVkIGZyb20gYSBzaW5nbGUtcGFydGl0aW9uIGRpc2sgZGlkIG5vdCB1c2UgdGhlIHVzZXItc3BlY2lmaWVkIG5hbWUgYXMgdGhlIG1vdW50IHBvaW50XG4tIEZpeGVkIFJBSUQgZGVncmFkYXRpb24gYWZ0ZXIgcmVib290IHdoZW4gYSBSQUlEIGFycmF5IHdhcyBjcmVhdGVkIGZyb20gZGlza3Mgd2l0aCB0aGUgc2FtZSBzZXJpYWwgbnVtYmVyXG4tIEZpeGVkIGZhbHNlIHBvc2l0aXZlcyBpbiBSQUlEIHN0YXJ0dXAgY2hlY2tzIGNhdXNlZCBieSBpbmNvbnNpc3RlbnQgcnVudGltZSBkZXZpY2UgbmFtZSBmb3JtYXRzXG5cbiMjIyBPcHRpbWl6ZWRcbi0gT3B0aW1pemVkIGhpZ2gtZnJlcXVlbmN5IGZpbGUgb3BlcmF0aW9uIHdvcmtmbG93cyBzdWNoIGFzIGltcG9ydCwgbWlncmF0aW9uLCBlbmNyeXB0aW9uLCBjb3B5LCBhbmQgY3V0XG4tIE9wdGltaXplZCBjbG91ZCBkcml2ZSB1cGxvYWQgc3RhdHVzIGRpc3BsYXksIG1ha2luZyBpdCBjbGVhcmVyIGZvciB1c2VycyB0byB1bmRlcnN0YW5kIHRoZSBjdXJyZW50IHByb2dyZXNzLCBjb21wbGV0aW9uIHN0YXR1cywgYW5kIGZhaWx1cmUgcmVhc29uc1xuXG4jIyMgVGlwc1xuLSBJZiB5b3UgZW5jb3VudGVyIGFueSBzb2Z0d2FyZSBpc3N1ZXMsIGZlZWwgZnJlZSB0byBqb2luIG91ciBEaXNjb3JkIGNvbW11bml0eSB0byBjb25uZWN0IHdpdGggYW5kIGdldCBzdXBwb3J0IGZyb20gb3ZlciA0MywwMDAgWmltYSBtZW1iZXJzIVxuLSA8YSBocmVmPSJodHRwczovL3ppbWFib2FyZC5jb20vZGlzY29yZCIgdGFyZ2V0PSJfYmxhbmsiIHN0eWxlPSJjb2xvcjpibHVlIj5odHRwczovL3ppbWFib2FyZC5jb20vZGlzY29yZDwvYT5cbgpjb2RlOiBNdXJqZWsKYmFja2dyb3VuZDogaHR0cHM6Ly9jYXNhb3Mub3NzLWNuLXNoYW5naGFpLmFsaXl1bmNzLmNvbS9JY2VXaGFsZVRlY2gvemltYW9zLXJhdWMvcmVsZWFzZXMvZG93bmxvYWQvMS42LjIvSG92ZXIlMjBiYWNrZ3JvdW5kLmpwZwo=
bundle.hash=a800a97f042a0b7a5d5d2a75364c1869dce719bfa1f440b44f8b95616af6383b
status=ok
sha256=82d771e7be3c54b6178189a9de37ace3e2cf36b08a011e1e2591e0a6904917e1
size=33554432
installed.transaction=5be62b53-04f2-4181-b746-45a76ac33eb3
installed.timestamp=2026-07-13T09:38:55Z
installed.count=7

[slot.rootfs.0]
bundle.compatible=zimaos-zimacube
bundle.version=1.6.1
bundle.description=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
bundle.hash=eb290b9802a1e304b74795a5c990898e0f60f2cc845942d7ff3b2e7ddc6c50a3
status=ok
sha256=483d509aabe0afe9f89a3cf550315bdd71271e392a2a036ad588d8312a4ef4ea
size=1278656512
installed.transaction=a15b029c-3857-417e-ad78-78cfeca0aefd
installed.timestamp=2026-04-21T15:01:30Z
installed.count=3

[slot.kernel.1]
bundle.compatible=zimaos-zimacube
bundle.version=1.6.2
bundle.description=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
bundle.hash=a800a97f042a0b7a5d5d2a75364c1869dce719bfa1f440b44f8b95616af6383b
status=ok
sha256=6be8765ed566b540ec9a546437958a21535664c35538982ec975cfcfb783677c
size=19075072
installed.transaction=5be62b53-04f2-4181-b746-45a76ac33eb3
installed.timestamp=2026-07-13T09:38:56Z
installed.count=4
activated.timestamp=2026-07-13T09:39:21Z
activated.count=4

[slot.rootfs.1]
bundle.compatible=zimaos-zimacube
bundle.version=1.6.2
bundle.description=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
bundle.hash=a800a97f042a0b7a5d5d2a75364c1869dce719bfa1f440b44f8b95616af6383b
status=ok
sha256=f270b6d12c42441e22420fb18a165cfdbc9426e0f8d706a54a00862f8626aec9
size=1745637376
installed.transaction=5be62b53-04f2-4181-b746-45a76ac33eb3
installed.timestamp=2026-07-13T09:39:21Z
installed.count=4

[system]
boot-id=66a1f59d-5139-4ba5-80c9-51ca15f0bad3

I’ll try downgrading to v1.6.1 right away and get back to you.

The downgrade went faster than expected.
Here’s the result:

ZimaOS+ is up and running at v1.6.1!

jerrrome7 · July 14, 2026, 11:06am

Hello, here is the result.

Now the zimaos version is 1.6.1 and the same error message

─── Welcome to Zima OS, JRmz ───
Date: Tuesday, July 14, 2026 | Uptime: up 7 minutes

JRmz@ZimaOS:~ ➜ $ ls -al /etc/icewhale/LICENSE
ls: cannot access ‘/etc/icewhale/LICENSE’: No such file or directory
JRmz@ZimaOS:~ ➜ $ zimaos --license-info

Unauthorized | Please contact support
Failed to read license file
JRmz@ZimaOS:~ ➜ $ deviceid -v
deviceid version 5.0
Including Zima device model: Z370 PC PRO (MS-7B49)
Found boot disk serial number: 25435D802948
Found boot disk model: WDBLACKSN71001TB
Found boot disk size: 931.5G
0ffb7b8c-7f1e-3c6b-f221-d74cc429107b
JRmz@ZimaOS:~ ➜ $ cat /var/lib/rauc/rauc.db
[slot.kernel.1]
activated.timestamp=2026-07-14T10:38:20Z
activated.count=1

[system]
boot-id=f9ecd1f0-9a68-4ba1-bfb4-ae842dd682b2
JRmz@ZimaOS:~ ➜ $

777-Spider · July 14, 2026, 11:20am

Great, thank you very much; this information is very useful to us!

In addition, could you run the command deviceid -v on version 1.6.1?

Our development team is currently investigating the cause.

777-Spider · July 14, 2026, 11:31am

Just to clarify, do you mean that your Plus status hasn’t been restored on version 1.6.1? Which version did you upgrade from? Was it 1.6.1?

Hatty · July 14, 2026, 11:40am

Here is the result under v1.6.1:

➜ $ deviceid -v

Zusammenfassung

deviceid version 5.0
Including Zima device model: ME mini
Found boot disk serial number: 25165G802239
Found boot disk model: WDBLACKSN71001TB
Found boot disk size: 931.5G
ab4390eb-cec3-e64e-e60c-698e582f5b69

It looks exactly the same as in v1.6.2

jerrrome7 · July 14, 2026, 12:05pm

─── Welcome to Zima OS, JRmz ───
Date: Tuesday, July 14, 2026 | Uptime: up 52 minutes

JRmz@ZimaOS:~ ➜ $ deviceid -v
deviceid version 5.0
Including Zima device model: Z370 PC PRO (MS-7B49)
Found boot disk serial number: 25435D802948
Found boot disk model: WDBLACKSN71001TB
Found boot disk size: 931.5G
0ffb7b8c-7f1e-3c6b-f221-d74cc429107b
JRmz@ZimaOS:~ ➜ $

I was on version 1.6.1, with ZimaOS+ activated.

I updated to 1.6.2, and since then I can no longer activate the ZimaOS+ license.

777-Spider · July 15, 2026, 8:21am

Hello everyone, thank you very much for your assistance. We have successfully located the problem and its cause, and we will release a new version to resolve the issue as soon as possible.

777-Spider · July 15, 2026, 8:21am

Hello everyone, thank you very much for your assistance. We have successfully located the problem and its cause, and we will release a new version to resolve the issue as soon as possible.

DADANINIELEL · July 16, 2026, 4:49pm

Hi, I have the same problem. 1.6.1 → 1.6.2, can I just wait for next version and update or I need to downgrade and wait ? no hurry

Hatty · July 22, 2026, 11:49am

Hi Spider,

thank you very much for the information.

Will we be notified via this chat as soon as a working version is available, or will the notification only be sent via the update message on the ZimaOS settings page?

Some people are already mentioning version 1.7.0, but I haven’t seen any indication of it yet.

777-Spider · July 23, 2026, 3:09am

We just released version 1.7.0 beta, which fixes this issue. If you’re not in a hurry, you can wait until next week when we release the official version. You’ll receive an update notification then.

777-Spider · July 23, 2026, 3:10am

We just released version 1.7.0 beta, which fixes this issue. If you’re not in a hurry, you can wait until next week when we release the official version. You’ll receive an update from ZimaOS seeting notification then.

jerrrome7 · July 29, 2026, 4:26am

Hi,

I’m trying to update to this new version 1.7.0, but since the downgrade, the update no longer starts.

Thank you for your help.

jerrrome7 · July 29, 2026, 5:33am

I put the raucb file in /ZimaOS-HD/.ota/offline/

but it still the same

jerrrome7 · August 3, 2026, 3:37pm

Hi,

now i’m in 1.7.0 OS system, and it’s still impossible to activate my ZimaOS+ licence. !!??

jerrrome7 · August 4, 2026, 5:52am

Hello,

i’ve tried all OS versions, 1.6.0, 1.6.1, 1.6.2, 1.7.0…. always the same error message.

What can i do now ?
I need my OS+ license for manage my volumes.
Maybee erase system disk and reinstal OS ?