You can send me a private message, and our engineers can send you some troubleshooting instructions.
Or, the reset function does not affect the storage array and user files, nor does it delete application data files. If you’re okay with reinstalling those settings and apps, a system reset might be worth a try.
It is located in Settings → General tab.
Since we have a built-in remote feature based on ZeroTier, please remember that in a clean environment, do not install any remote connection applications (tailscaled or cloudflared) at the beginning of your system to avoid interference.
Look forward to your feedback.