Manual license reissuance request — legacy free Plus license, hardware changed

Hello,

I received my ZimaOS Plus license through the legacy user program (I was using ZimaOS before version 1.5, so I got Plus automatically as a long-time user).

I recently had to change my hardware, and I’d like to request a manual reissuance/transfer of my Plus license to the new device, since this license wasn’t purchased through the Order Management page and I’m not sure the automatic unbind option applies to it.

Could someone from the team help me transfer it manually? Happy to provide any additional details (old device ID, etc.) if needed.

Thank you!

Please contact community@icewhale.org and we will help you.