Just reply in this forum thread and include the following details so the IceWhale team can reproduce it:
Please add:
• ZimaOS version: 1.5.4
• Storage layout: 1x system HDD (1TB) + 2x HDD in RAID0 (BTRFS)
• Encrypted folder created in Files
• Large file copy starts normally, then drops to 0 MB/s and never resumes
• Works perfectly outside encrypted folder
• CPU only 10–15%
• No BTRFS or I/O errors in dmesg
That’s enough technical context for them.
If you want to escalate it formally, you can email:
But normally posting full details in the forum thread is sufficient, the team monitors it.
This looks reproducible, which is the important part.